Frequently Asked Questions for Providers

What is a specialty pharmacy?

A specialty pharmacy fills prescriptions for certain complex, higher-cost drugs. Unlike retail pharmacies, specialty pharmacies also provide a wide range of services to support you based on your unique medical needs.  For example, we can provide education about specific conditions and how to manage your symptoms and avoid complications through medication.  We also work with your doctor and your health insurance company to be sure that you have access to the right drug and that it is covered by your health plan if at all possible.  We can even find out if financial assistance is available that can reduce your costs for these therapies.

What kind of services does OWL Specialty provide?

At OWL Specialty , we do much more than just fill your prescriptions. Our services include:

  • Financial and billing assistance to keep your drug costs as low as possible
  • Support throughout the insurance approval process
  • Rapid access to your medications
  • Counseling and educational information
  • Prescription refill reminders

What are your hours?

The pharmacy is open Monday through Friday from 9 AM to 6 PM, Pacific Time. Please call 626-209-8169 for holiday hours.

How can I reach an OWL Specialty pharmacist?

Please call 626-209-8169.